Category Archives: Office

Administration Volunteer

Signpost Handypersons

Opportunity Description – To provide clerical support to the Handyperson Manager in our Lotland Street Office. This is a very busy office which deals with numerous phonecalls from people who require help in their homes and gardens. Excellent communication skills are essential as is the ability to us Microsoft Office and E-mails.

Organisation Information – The aim of the scheme is to offer a repair and assistance service to the elderly, disabled and vulnerable members of the community, whilst also working alongside Police Scotland and Trading Standards to prevent victimisation by rogue traders. Volunteering Highland provided this service in Inverness and Nairn from 1999 to 2011, and in 2011 Volunteering Highland became Signpost, and extended their area to cover the Badenoch and Strathspey area.

The service enables clients to have small Handyperson tasks carried out, increases social contact and provides information and advice.

Reference Number – VO66900

 

Administrator

Libertie Project

Organisation Information – Works with offenders/ex offenders/ those at risk of offenders.  Uses arts and crafts activities as a therapeutic medium.

Opportunity Description – General admin duties, basic book keeping, using social media to promote the organisation. Maintain records, previous experience of Microsoft Office is essential.

Reference Number – VO66539

 

Volunteer Receptionist

Inverness Badenoch and Strathspey Citizens Advice Bureau

Opportunity Description – The purpose of the role is to provide a welcoming, helpful and efficient reception service to members of the public attending the bureau and aid staff and volunteers during an advising session.  Main duties and responsibilities may include greeting and or signposting clients.   A good understanding and basic knowledge of I.T is esential.

Organisation Information – We work for a fairer Scotland where people are empowered and their rights respected.

Reference Number – VO66106

General Adviser

Citizens Advice Bureau – Inverness, Badenoch & Strathspey 

Opportunity Description – You will find this a very rewarding role, working in a friendly team whose aim is to help our CAB clients make informed choices with free, confidential and impartial advice.

We offer you a comprehensive training programme and lots of support to help you gain competence as an Adviser.

You will be interviewing clients: listening as the client explains the problem and assisting them to clarify the issues. Our Advice Information system and reference material provides the correct information that is then shared with the client to help them find solutions. You can also give practical help such as filling forms, calling third parties on behalf of the client or calculating benefits. Whatever you do for clients is recorded electronically so we can help them again if they return. Every day can be different, so if you like people and a challenge, then we’d like to meet you.

Organisation Information – We work for a fairer Scotland where people are empowered and their rights respected.

Reference Number – VO64455

 

Driver/Office Help/ Support Volunteer

Crocus Group

Opportunity Description – Crocus Group are looking for –
Daytime Drivers to transport young people to and from 1-1 support appointments at the Crocus Group offices.
Office help to be present on the premises during support appointments, help with light cleaning and admin duties.
Support Volunteers to take part in group support sessions, helping children and young people to express their grief and be listened to.

Organisation Information – Crocus Group is a support service for bereaved children and young people in Highland. We rely on volunteers to be able to run the service. Our volunteers come from a range of backgrounds, all with the common interest in helping children and families who are grieving. We provide induction training to new volunteers and a calendar of training opportunities.

Reference Number – VO64047

Minimum Age – 16

Social Media Volunteer

RASASH – Rape and Sexual Abuse Service Highland

Opportunity Description – RASASH seeks a Social Media Volunteer to join our small, friendly team to help us run our social media pages. Tasks would include:

Sourcing relevant content for sharing on social media pages
Scheduling posts in advance to be published at regular intervals throughout the week
Monitoring social media activity and working to increase number of online followers.

Organisation Information – RASASH supports anyone in the Highland Council area, aged 13 plus, who has ever experienced sexual violence. We also work to eliminate all kinds of sexual violence through our prevention and campaigning work.

Min Age – N/A

Ref No – VO63502

 

 

Receptionist

Signpost Inverness

Opportunity Description – The role of the Reception volunteer is to serve as the first point of contact for Signpost’s customers, clients and volunteers, and to assist other members of staff in general duties:

Principal responsibilities:

  • Responding to telephone calls and enquiries and relaying them appropriately.
  • Managing the Reception area ensuring it is tidy, welcoming and efficiently run.
  • Meeting and greeting prospective volunteers, customers and clients.
  • Directing volunteers, customers, and clients to the appropriate personnel and/or location, adopting a professional manner at all times.
  • Managing mail in and out of Signpost
  • Answer all telephone enquiries for Signpost our Handypersons service and Lifeskills who share office space with us.

 

Organisation Information – Working across the voluntary, public and private sectors, we aim to raise the profile of volunteering as a powerful force for change in people’s lives.

We also offer a volunteer recruitment service to appropriate organisations and provide information and advice to prospective volunteers.

 

Minimum Age  – 16

Ref No – 999

Secretary

Headway Highland

Opportunity Description –  Either personally or by delegation, the secretary should:

 

  • Receive agenda items from other trustees/staff and prepare and circulate agendas in consultation with the chair and manager.

 

  • Attend monthly committee meetings and make practical arrangements for these meetings.

 

  • Check that a quorum is present at meetings.

 

  • Minute the meetings and circulate the draft minutes to all trustees.

 

  • Check that trustees and staff have carried out actions agreed at a previous meeting.

 

  • Circulate agendas and minutes of the annual general meeting and any special or extraordinary general meetings.

 

  • Send out and receive correspondence in respect of external bodies or individuals.

 

Organisation Information – Headway Highland are a small, independent charity who support adults with a brain injury, their families and carers.  We provide access to support groups, an accredited counselling service, signposting to relevant services and organisations.  We also produce a quarterly newsletter.

Minimum Age – 18

 

Reference Number – 205

Volunteer Receptionist

The Spark (Formerly Scottish Marriage Care)

Opportunity Description – We’re looking for volunteer Receptionists to join our team in Inverness. If you have a few hours to spare each week and would like to support our work in the area of Relationship Support, please get in touch.  You’ll work alongside a Counsellor and be line managed by our Relationship Support Team Leader. Key tasks are:
• Welcome clients into the centre
• Ensure the counselling room is arranged suitably
• Complete some minor administration

Organisation Information – At The Spark, our aspiration is to normalise relationship support for families in Scotland. We all struggle with our relationships at different points in our lives and accessing support early can make all the difference.

Our relationship expertise is at the core of all our services – from our counselling for couples, individuals and families, to the Relationship Helpline, which was launched in January 2013 and is now able to deliver both on-line and telephone support. The Spark relationship services for children and young people help them to better understand their emotions and develop positive relationship skills.

Minimum Age – 18

Ref No. – 177

 

Editorial Volunteer

Connecting Carers

Opportunity Description – To produce editorial content to promote Connecting Carers and Carers issues.  To work with Connecting Carers to identify current trends, issues and themes to be included in the bulletin.

Organisation Information – To provide support, information and training to unpaid carers and young carers across Highland.

Min Age – N/A

Ref No – 460

Bulletin Assistant Volunteer

Connecting Carers

Opportunity Description – To assist Connecting Carers with the production of the Carers Bulletin.  To help produce a comprehensive information resource to unpaid carers and professionals across Highland.  This will be distributed online or via hardcopy.

Organisation Information – To provide support, information and training to unpaid carers and young carers across Highland.

Min Age – N/A

Ref No – 452

Media Assistant Volunteer

Connecting Carers

Opportunity Description – To regularly update and maintain our Twitter, Facebook and Website news.  To support the promotion of Connecting Carers events.  To research and assist in the putting together of the Connecting Carers Bulletin.

Organisation Information – To provide support, information and training to unpaid carers and young carers across Highland.

Min Age – N/A

Ref No – 444

Office Administrator

Social Enterprise Academy

Opportunity Description – A wide range of office tasks, working as part of a small team here in Inverness to support activity across the Highlands and Islands and increasingly overseas.  Excellent opportunities for learning and personal development, a wide range of contacts with potential employers and a comfortable, spacious and accessible office location in the centre of Inverness.

Organisation Information – We are a leading social enterprise providing learning programmes for the third sector across Scotland and beyond.  We work with a team of 26 tutors in Scotland and partners overseas, all social entrepreneurs themselves, who travel to provide learning and development opportunities.  Our role in the office is to arrange the learning programmes, liaise with learners and tutors and report to our clients and funders.

Min Age – N/A

Ref No – 106

Office/Reception Volunteer

Addictions Counselling Inverness

Opportunity Description – The role involves manning the office when ACI staff are out of the office or short-staffed, greeting clients who attend for counselling sessions, answering the phone and taking any messages as appropriate and locking up the office at the end of the day when needed.

Organisation Information – Alcohol Counselling Inverness aims to reduce the harm caused through alcohol and to educate and raise awareness about related issues.

Minimum Age – 20

Ref – 068

 

Funding Administrator

Cruse Bereavement Care Scotland – Highland

Opportunity Description – Some of the tasks involved will be to liaise with statutory bodies, research and identify relevant trusts and foundations, complete funding applications, attend meetings and to support the Area Manager in the development of a funding strategy. Some knowledge of fundraising would be useful, excellent written and spoken communication skills, ability to work independently, good IT skills and attention to detail. Knowledge of the presentation of financial information would be useful.

Organisation Information – The relief of distress and promotion of well-being in the bereaved.

Minimum Age – 18

Ref No. 248

Admin Volunteer

RASASH – Rape and Sexual Abuse Service Highland

Opportunity Description – We are looking for volunteers who can spare 4 or more hours a week in the afternoons to provide general administrative support and answer our business telephone.  Extensive training and support will be given.

Organisation Information – RASASH provides support, information and advocacy for anyone, aged 13 or over, who lives in the Highland Council area and who has experienced sexual violence or abuse. We are based in Inverness and can provide face to face support for anyone able to come to our premises, or who lives within 30 minutes’ drive time of Inverness. Over time, and as funding allows, we aim to develop a presence across the whole of the Highland Council area. In the first instance we will provide support by telephone, email and Skype to survivors and their families who cannot travel to Inverness or live more than 30 minutes distant of Inverness.

Ref No. N/A

 

Telephonist

British Heart Foundation (Furniture Shop)

Opportunity Description – A key part of the opportunity is meeting people, assisting customers who require help or advice when answering the telephone, arranging deliveries and collections for customers.

Organisation Information – The aim of the BHF is to play a leading role in the fight against heart disease, the BHF aims to do this through research, education and care, funding medical research, providing support and information, providing life saving equipment for hospitals and funding BHF nurses.

Minimum Age – 16

Ref No. 979

Receptionist

 Inverness Citizens Advice Bureau

Opportunity Description – To provide reception cover – the receptionist is the first point of contact for people coming in to the very busy advice bureau. Volunteers meet people from a wide cross-section of the public many of which will be anxious about their problems and receptionists are relied on to welcome them.

Organisation Information – Inverness Citizens Advice Bureau provides free, confidential and impartial advice on any subject, to all members of the public.

Minimum Age – 16

Ref No. 358

Administration Assistant

Inverness Sea Cadets

Opportunity Description – To assist with general paperwork and computing required to administer such a large and vibrant unit of young people. The Volunteer will find themselves working in a happy atmosphere amongst other dedicated voluntary staff.

Organisation Information – To help young people towards responsible adulthood by encouraging valuable personal attributes and high standards of conduct using a nautical theme.

Ref No. 1809

Assistant Treasurer

 MS Society Scotland

Opportunity Description – To be available to deputise for the treasurer in his or her absence and to assist with financial duties as appropriate. Must be a branch member.

Organisation Information – Our vision: A world free from the devastating effects of Multiple Sclerosis. Our mission: To enable everyone affected by MS to live life to their full potential and secure the care and support they need, until we ultimately find a cure. We rely on fundraising and the efforts of our volunteers and staff to achieve our aims: – To fund and promote the best possible research into MS cause, cure and care. – To be the recognised source of consistent, high quality support and information to all people affected by MS, throughout the UK. – To raise standards of MS care by working in partnership with professionals, promoting equitable access to high quality services based on the needs of the individual. – To be the authoritative voice on MS and to promote the independence, dignity and selfdetermination of people affected by MS. – To work with people affected by MS to help them to retain control of their lives and to be fully involved in everything we do.

Minimum Age -16

Ref No. 162

Reception/Admin

 Signpost Inverness

 

Opportunity Description – Answering telephone calls, helping volunteers fill in application forms assisting the volunteer development officer in her admin alight tasks.

Organisation Information – Working across the Voluntary, Public and Private Sectors, we aim to raise the profile of volunteering as a powerful force for change in people’s lives.

Ref No. 062

(Not available filled at present)

Volunteer Receptionist

Addictions Counselling Inverness

Opportunity Description – Receptionist

Organisation Information – Alcohol Counselling Inverness aims to reduce the harm caused through alcohol and to educate and raise awareness about related issues.

Minimum Age – 18

Ref No. 117

Deputy Secretary

 SSAFA-Fife

Opportunity Description – Undertake the same duties as the Service Committee Secretary in their absence.

Organisation Information – SSAFA is a volunteer-led organisation that started in 1885 and has been built on volunteering. Volunteers are the foundation of the organisation. SSAFA provides life long support for our armed forces and their families.

Ref No. 248

Deputy Treasurer

 SSAFA-Fife

Opportunity Description Undertake the same roles as the Committee Treasurer in their absence.

Organisation Information SSAFA is a volunteer-led organisation that started in 1885 and has been built on volunteering. Volunteers are the foundation of the organisation. SSAFA provides life long support for our armed forces and their families.

Ref No. 250

Deputy Publicity Officer

SSAFA-Fife

Opportunity Description – Undertakes the same roles as the Publicity Officer in their absence.

Organisation Information – SSAFA is a volunteer-led organisation that started in 1885 and has been built on volunteering. Volunteers are the foundation of the organisation. SSAFA provides life long support for our armed forces and their families.

Ref No. 246

Service Committee Publicity Officer & Fundraiser

 SSAFA – Fife

Opportunity Description – Ensuring a high local profile by publicising the committee and its fundraising activities in the local press, radio and other media. Arranging for posters/displays boards to be used at various locations. Undertake any necessary training before taking up the role.

Organisation Information – SSAFA is a volunteer-led organisation that started in 1885 and has been built on volunteering. SSAFA provides lifelong support for our armed forces and their families.

Ref No. 245

Volunteer Recruiter

 Chest Heart and Stroke Inverness

Opportunity Description – This is an opportunity to support the organisation in the ongoing recruitment and retention of volunteers within our charity stores. To attract new volunteers and ensure they are aware of the diverse roles for volunteers within the store. Potential volunteers must have a competent level of the English language.

Organisation Information – To help those with chest, heart and stroke issues.

Ref No. 322

Administration Support Volunteer

 Chest Heart and Stroke Inverness

Opportunity Description This is an opportunity to undertake a satisfying and rewarding role as part of a team of volunteers working in a friendly office atmosphere while providing an extremely useful and appreciated service to the Charity to help the above services. Potential volunteers must have a competent level of the English language. The role could include: Preparing float and cashing up till – Complete banking paperwork – Complete head office returns – Data entry into Gift Aid System Organisation Information To help those with chest, heart and stroke issues.

Minimum Age – 16

Ref No. 323

Administration Support

Waverley Care (Highland)

Opportunity Description – Printing and collating hand-out materials for training courses. Assisting with the administration of our ‘condoms by post’ scheme; packing, posting & data entry. Preparing safer sex materials for outreach. Maintaining a stock of information leaflets in our reception area and organising the ones in our stockroom. Reception and answering the telephone. Packing condoms etc. into outreach packs. Assisting the project worker with outreach work; this consists of placing safer sex materials (condoms, lube, information leaflets etc.) in public sex environments and engaging directly with men that have sex with men (MSM). This requires complete confidentiality as well as the ability to communicate comfortably and confidently with our service users.

Organisation Information – Waverley Care is Scotland’s leading charity providing care and support to people living with HIV and Hepatitis C, and to their partners, families and carers. As part of our work we also strive to raise awareness of these conditions and their prevention.

Minimum Age – 16

Ref No. 806

Volunteer Receptionist

Highland Hospice

Opportunity Description – As the first point of contact, your warm and friendly welcome could make a huge difference to someone’s visit. There’s a choice of two desks, Ness or Netley. Ness Reception deals with telephone calls and the majority of visitors, whilst Netley Reception is quieter and deals mainly with Day Therapy visitors.

Organisation Information – The Hospice aims: To provide specialist inter-disciplinary palliative care to patients suffering from life threatening cancer and other appropriate terminal illnesses. To provide continuing support into bereavement to carers, relatives and friends. To act as an education and resource centre for health care professionals and others interested in furthering the work of palliative care. To initiate and participate in audit and research projects within the field of palliative care. To consolidate, expand and improve these services to achieve the highest possible standard of palliative care within a cost which is affordable.

Ref No. 313

Volunteer Receptionist

Netley Day Therapy Centre, Highland Hospice

Opportunity Description – The Netley Day Therapy Reception is the quieter of two reception desks here at the Hospice and it deals mainly with Day Therapy visitors, patient drivers, Family Support clients, and Education Suite users. Confidence and politeness when dealing with people is essential.

Organisation Information – The Hospice aims: To provide specialist inter-disciplinary palliative care to patients suffering from life threatening cancer and other appropriate terminal illnesses. To provide continuing support into bereavement to carers, relatives and friends. To act as an education and resource centre for health care professionals and others interested in furthering the work of palliative care. To initiate and participate in audit and research projects within the field of palliative care. To consolidate, expand and improve these services to achieve the highest possible standard of palliative care within a cost which is affordable.

Ref No. 387

Ward Clerk

Highland Hospice

Opportunity Description – Main responsibilities: • Meet and greet patients’ visitors • Make internal and external telephone calls • Take incoming calls by telephone and refer calls to appropriate clinical staff • Fax appointments • Arrange patient transport if requested by clinical team • Arrange nurse cover if requested by nursing team • Photocopy documentation including prescriptions • Carry out general administrative duties at the request of the clinical team.

Organisation Information – The Hospice aims: To provide specialist inter-disciplinary palliative care to patients suffering from life threatening cancer and other appropriate terminal illnesses. To provide continuing support into bereavement to carers, relatives and friends. To act as an education and resource centre for health care professionals and others interested in furthering the work of palliative care. To initiate and participate in audit and research projects within the field of palliative care. To consolidate, expand and improve these services to achieve the highest possible standard of palliative care within a cost which is affordable.

Minimum Age – 18

Ref No. 849

Data Entry Volunteer

Highland Hospice

Opportunity Description – The role of the data entry volunteer is essential to helping process the incoming donations and acknowledgements through the Fundraising Database (Raisers Edge) and online fundraising pages such as Just Giving. This is your opportunity to make a valued contribution to our busy fundraising team.

Organisation Information – The Hospice aims: To provide specialist inter-disciplinary palliative care to patients suffering from life threatening cancer and other appropriate terminal illnesses. To provide continuing support into bereavement to carers, relatives and friends. To act as an education and resource centre for health care professionals and others interested in furthering the work of palliative care. To initiate and participate in audit and research projects within the field of palliative care. To consolidate, expand and improve these services to achieve the highest possible standard of palliative care within a cost which is affordable.

Ref No. 305

General Adviser

Inverness Citizens Advice Bureau

Opportunity Description – Help the CAB to make sure every citizen understands their rights, regardless of age, colour, sex, religion, nationality or ability to pay.

Organisation Information – Inverness Citizens Advice Bureau provides free, confidential and impartial advice on any subject, to all members of the public.

Minimum Age – 18

Ref No. 186

Information Assistant

 The guide dogs for the blind association – Lochaber

Opportunity Description – To distribute Guide Dogs enquiry literature as directed by the Engagement Officer, then monitor and re-stock where necessary. To promote our services out in the community. To understand and be able to explain the Guide Dog Information leaflet to prospective enquiries, dispelling myths surrounding guide dog ownership. To pass enquiries onto the Engagement Officer and appropriate mobility centres within 24 hours of receiving them. To respond to any non technical questions regarding enquiries for a guide dog. To suggest o the Engagement Officer any key target areas or establishments where Guide Dogs literature should be displayed. To organise information stands at local events either on their own, with Guide Dog personnel or other volunteers.

Organisation Information – To provide guide dogs and other rehabilitation services that meets the needs of the blind and partially sighted people. Guide dogs want a world in which all people who are blind to enjoy the same rights, opportunities and responsibilities as everyone else.

Ref No. 377

Leaflet Lunch Volunteer

Sight Action – Inverness

Opportunity Description – To meet on a quarterly basis with other volunteers to assist with sending out regular mailings including the newsletter to all our customers.

Organisation Information – Sight Action is an established local charity making life better for blind and partially sighted people in the Highlands and Western Isles through the provision of various services.

Minimum Age – 18

Ref No. 421

Resource Centre Volunteer

Sight Action – Inverness

Opportunity Description – To help out and assist Reception or in the Resource Centre:- * Assisting the member of staff who manages the Resource Centre. * Meeting and greeting customers at the Resource Centre. * Meeting and greeting visitors to the building and making them feel comfortable. * Assisting with the demonstration of equipment. * Occasionally helping at the various drop in centres held throughout the Highlands.

Organisation Information – Sight Action is an established local charity making life better for blind and partially sighted people in the Highlands and Western Isles through the provision of various services.

Ref No. 862

Fundraising, Admin. Volunteer (ADM)

 British Red Cross – Northern Scotland

Opportunity Description – Reporting to: SENIOR FUNDRAISER. This is an exciting opportunity to get involved with the biggest humanitarian organisation in the world. You will be working in the office on a regular basis, taking part in a wide range of tasks from creating mail merges to phoning around community groups and offering them a Red Cross Speaker. Typical tasks include: Offering general administrative support / Brainstorming fundraising ideas / Making telephone calls to businesses, volunteers and supporters / Helping with the admin. and organisation of fundraising events and promotions.

Minimum Age – 15

Ref No. 423

Reception/Main Office Assistant

Shopmobility Highland

Opportunity Description – Operating the booking system, attending to customers at the desk and over the phone, keeping records of phone messages and general admin duties eg. photocopying and filing

Organisation Information – Shop mobility Highland provides electric and manual equipment to members of the public with disabilities, be it short or long term. There is also a mini bus service to assist with supermarket shopping.

Minimum Age – 16

Ref No. 476

Marketing and Communications Assistant (volunteer)

Trees for Life

Opportunity Description We have a fantastic opportunity for a creative and enthusiastic volunteer to work alongside our M & C Officer. Based in our small, friendly office in Findhorn, there will also be opps. To visit our conservation projects in the Highlands. Responsibilities will include:- * Assist in managing the different social media platforms * Assist with updating and maintaining the photo library * Update the Trees for Life website * Carry out research into new audiences and opps to promote the work of TFL *Assist with events and other projects Work hours: 9am-5pm, 2-3 days per week (negotiable)

Organisation Information Restoration and regeneration of the Caledonian forest in Scotland.

Minimum Age – 18

Ref No. 240